Privacy Policy for Big Barn Lodge

At Big Barn Lodge (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or otherwise interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.

We may collect the following types of information when you use our Services:

a. Information You Provide Directly

• Name, email address, phone number
• Billing and payment information
• Guest details (including ages and special requests)
• Any messages or inquiries you send us

b. Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our site
• Booking history
• Device information and operating system

c. Information from Third Parties

• Data from online booking platforms you use to reserve with us (e.g., Airbnb, VRBO)
• Payment processors and service providers

• Communicate with you about your reservation
• Respond to questions or requests
• Send important updates and service information
• Improve our website and services
• Comply with legal and regulatory requirements
• Process bookings and payments

We do not sell your personal information to third parties.

We may share your information with:

• Service providers (e.g., payment processors, booking platforms, cleaning and maintenance services)
• Legal authorities when required by law or in response to valid requests
• Business transfers if Big Barn Lodge is sold or merged
  

All third parties are required to keep your information secure and use it only for the purposes we specify.

We keep your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements

We take reasonable measures to protect your personal information from loss, theft, and unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.

We use cookies and similar technologies to:

• Keep our website functioning properly
• Remember your preferences
• Analyze site traffic and improve performance
  

You can adjust your browser settings to refuse cookies, but some features may not work correctly without them.

• Access & Update: You can request to view or update your personal information.
• Opt-Out: You can opt out of marketing emails at any time by clicking “unsubscribe” in the message.
• Delete: You may request deletion of your information, subject to legal or operational needs.
  

Our Services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

If you have questions about this Privacy Policy or how your information is handled, contact us:

 Big Barn Lodge
448 Canning Factory Road
Pulaski, NY 13142
Email: bigbarnlodge@gmail.com

Last updated: August 13, 2025